Dealing With Customers Personally
Q: Are My Personal Details Safe?
The details you share with the site are 100% safe and secured. We neither store nor give out your personal information to the third-party sites in order to offer further more protection to our customers.
Q: I Have Submitted The Quote Request? What’s next?
After receiving your request, we will begin the procedure to make you a fair offer. Kindly include your telephone number as we may need to ask you some specific questions. If you are satisfied with our offer and would like to proceed, we will arrange the collection or will send out the pre-paid postal pack. We can also arrange to collect your timepiece from your workplace or home during the 5 working days without taking any extra charges.
Q: How Can I Part-Exchange My Watch?
We will be glad to consider your current watch as part-exchange. To get an exciting offer for your watch, kindly contact us and let us know about the watch you would like and the watch you want to part-exchange. You can use your current timepiece in exchange or can upgrade to a new-one quickly in just one transaction. To enquire more about part-exchanging, please contact us HERE.
Q: How Do I Place An Order?
Placing an order at OG Limited is easy and hassle free. Just select your brand from the list, add it to the basket and make your payments.
Q: How Can I Track My Order?
We will always keep you updated regarding to your order. An e-mail will be sent to you when you place an order to confirm it. You will get an email once your order has been dispatched along with the shipping reference number.
Q: How Will I Get Paid For My Watch?
Once we will see your watch and confirm that it is as you described, we will make a final offer. If you are happy and satisfied with the offer, we will credit the amount within 5 working days to your nominated account. You may also collect cash from our head office.